/* Chatbot Botón Flotante */
.skel-bot-fab {
    position: fixed;
    bottom: 25px;
    right: 25px;
    width: 60px;
    height: 60px;
    background: linear-gradient(135deg, #2563eb, #1d4ed8);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 5px 20px rgba(37, 99, 235, 0.4);
    cursor: pointer;
    z-index: 9999;
    transition: transform 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
    border: none;
    color: white;
}

.skel-bot-fab:hover {
    transform: scale(1.1);
}

.skel-bot-fab svg {
    width: 32px;
    height: 32px;
    fill: currentColor;
}

/* Ventana de Chat */
.skel-chat-window {
    position: fixed;
    bottom: 100px;
    right: 25px;
    width: 350px;
    height: 500px;
    max-height: calc(100vh - 120px);
    background: #ffffff;
    border-radius: 16px;
    box-shadow: 0 10px 40px rgba(0, 0, 0, 0.2);
    display: flex;
    flex-direction: column;
    z-index: 9998;
    overflow: hidden;
    transform: translateY(20px);
    opacity: 0;
    visibility: hidden;
    transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
    border: 1px solid rgba(0,0,0,0.1);
}

.skel-chat-window.active {
    transform: translateY(0);
    opacity: 1;
    visibility: visible;
}

/* Cabecera del Chat */
.skel-chat-header {
    background: linear-gradient(135deg, #1e293b, #0f172a);
    color: white;
    padding: 16px;
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.skel-chat-header .title {
    display: flex;
    align-items: center;
    gap: 10px;
    font-weight: 600;
    font-size: 1.1rem;
}

.skel-chat-header .status-dot {
    width: 10px;
    height: 10px;
    background: #10b981;
    border-radius: 50%;
    display: inline-block;
    box-shadow: 0 0 8px rgba(16, 185, 129, 0.8);
}

.skel-chat-close {
    background: none;
    border: none;
    color: rgba(255,255,255,0.7);
    cursor: pointer;
    font-size: 1.5rem;
    line-height: 1;
    transition: color 0.2s;
}

.skel-chat-close:hover {
    color: white;
}

/* Área de Mensajes */
.skel-chat-messages {
    flex: 1;
    padding: 16px;
    overflow-y: auto;
    background: #f8fafc;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

/* Burbujas */
.skel-message {
    max-width: 85%;
    padding: 12px 16px;
    border-radius: 16px;
    font-size: 0.95rem;
    line-height: 1.4;
    animation: fadeInMsg 0.3s ease-out;
}

@keyframes fadeInMsg {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

.skel-message.bot {
    background: #ffffff;
    color: #334155;
    align-self: flex-start;
    border-bottom-left-radius: 4px;
    box-shadow: 0 2px 5px rgba(0,0,0,0.05);
    border: 1px solid rgba(0,0,0,0.05);
}

.skel-message.user {
    background: #2563eb;
    color: white;
    align-self: flex-end;
    border-bottom-right-radius: 4px;
    box-shadow: 0 2px 5px rgba(37, 99, 235, 0.2);
}

/* Enlaces dentro del bot (como whatsapp) */
.skel-message.bot a {
    color: #2563eb;
    font-weight: 600;
    text-decoration: none;
}
.skel-message.bot a:hover {
    text-decoration: underline;
}

/* Input Area */
.skel-chat-input-area {
    padding: 12px 16px;
    background: white;
    border-top: 1px solid #e2e8f0;
    display: flex;
    gap: 10px;
}

.skel-chat-input-area input {
    flex: 1;
    padding: 12px 15px;
    border: 1px solid #cbd5e1;
    border-radius: 24px;
    outline: none;
    font-size: 0.95rem;
    transition: border-color 0.2s;
}

.skel-chat-input-area input:focus {
    border-color: #2563eb;
}

.skel-chat-input-area button {
    background: #2563eb;
    color: white;
    border: none;
    width: 44px;
    height: 44px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: background 0.2s;
}

.skel-chat-input-area button:hover {
    background: #1d4ed8;
}

.skel-chat-input-area button svg {
    width: 20px;
    height: 20px;
    fill: currentColor;
    margin-left: -2px; /* optical alignment */
}

/* Móviles */
@media (max-width: 480px) {
    .skel-chat-window {
        bottom: 0;
        right: 0;
        width: 100%;
        height: 100dvh;
        max-height: 100dvh;
        border-radius: 0;
    }
    
    .skel-chat-window.active {
        transform: translateY(0);
    }
}